Reference

Terms for your l2r account

Baccarat, Frozen Gems, Football Strike, Kabaddi Crash, Bingo and Fishing God sit behind one account agreement, so these Terms & Conditions explain how access, wallet use, promotions, withdrawals…

India access termsUPI wallet rulesPaytm checksPhonePe useLocal-law access
l2r Terms for your l2r account
HELP ROUTES

Three ways to ask about terms

Questions about these Terms & Conditions should be sent through the channel that matches your issue, because wallet queries, account access requests and document checks need different records.

Account help Use account support when you need a clause explained, want to ask why access changed, or need help with login rules. We check your registered details before discussing account-specific Terms & Conditions.
Wallet help Choose wallet support for UPI, Paytm, PhonePe or Google Pay queries linked to these terms. Share the transaction reference, time and amount so we can match it with your account record.
Document help Use document support if our terms require identity, address or payment proof before withdrawal processing. We explain what is needed, how it is checked, and whether any file must be sent again.
ACCOUNT CARE

Six checks behind the terms

Our Terms & Conditions are written around the records we keep while operating your account, not around vague promises.

Data handling

We use account data to run login checks, wallet records, game settlement and support replies under these terms. Access is limited to staff roles that need it for account operation or issue handling.

Cookie choices

Cookies help us keep sessions active, remember device signals and spot unusual account access. These Terms & Conditions explain that cookie records may be used when we investigate login or wallet activity.

Account security

You must keep your password, mobile access and payment apps under your control. If we see activity that conflicts with these terms, we may pause access while checks are completed.

Record retention

We keep account, wallet and support records for as long as needed to handle disputes, legal duties and account administration. Older records may be restricted when they are no longer needed.

Correction requests

If your name, mobile number or payment detail is wrong, contact support before making further wallet requests. We may ask for proof before changing records tied to these Terms & Conditions.

Term changes

When we update these Terms & Conditions, we place the current version on this page. Continued account use after an update means the latest wording applies to your account activity.

Terms questions before you join

This section answers common Terms & Conditions questions before you open an account or continue using the lobby. It explains access, wallet handling, security checks, data requests and account changes in plain language. If your situation involves a specific transaction, device or document, contact support with your account details so we can apply the right clause to your case.

They apply when you create an account, log in, use the lobby, make a wallet transaction, accept a promotion condition, contact support or request a withdrawal. Access depends on local law and is available where local law permits.

Yes. We may pause or adjust access if account details look inconsistent, if documents are pending, or if wallet activity needs checking. We use the Terms & Conditions to explain the reason and next step.

UPI, Paytm and PhonePe activity is covered as wallet activity linked to your account. You must use payment details that belong to you, keep references, and answer verification requests when a transaction needs checking.

You can ask us to correct account details such as your name, mobile number, email address or payment record if they are inaccurate. We may request proof before changing any detail tied to wallet or access records.

The terms allow document checks to confirm identity, payment ownership and account consistency before a withdrawal is processed. This helps us match the request with your account record and reduce disputes over wallet activity.

The current Terms & Conditions remain on this page. If wording changes, the new version applies from the time it is posted, and continued account use means you accept the updated account rules.

Contact support through the account, wallet or document route that matches your question. Include your registered mobile number, transaction reference where relevant, and the clause or account action you want us to explain.